Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino for us to look at? We'd like to hear from you. This page covers how to reach Non Gamstop Casinos and what kind of enquiries we can help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though it can take a little longer during busy periods.
What we can help with
- Corrections or updates to information about a listed casino, such as a changed welcome offer or a site that's gone offline
- Questions about how we assess and rank the casinos featured on this site
- General feedback on our reviews, comparison tables or guides
- Suggestions for casinos we haven't yet covered
What we can't help with
We're an independent comparison site, not a casino operator or payment provider, so we're not able to access individual player accounts, resolve deposit or withdrawal issues, or intervene in a dispute between a player and a casino. For those matters, you'll need to contact the casino's own customer support team directly, since only they can look into account-specific queries.
If you're concerned about your own gambling and want to explore support options, our Responsible Gambling page has practical information worth reading before you get in touch.
Before you email us
A lot of common questions are already answered elsewhere on the site. If you're looking for our current top-rated casinos, our Non GamStop Casinos 2026 - Best Online Casinos UK guide breaks down the leading options, how bonuses and payments work, and what to check before signing up. If you want to know more about who runs this site and how we work, take a look at our About Us page. And for details on how the site itself operates, including our stance on affiliate links and editorial independence, our Terms and Conditions page has the full picture.
A note on our reviews
The rankings and ratings on Non Gamstop Casinos are based on our own research into things like licensing, game selection, payment options and the terms attached to welcome offers. We may earn a commission when readers sign up through links on this site, but that commercial relationship never decides where a casino sits in our rankings — that's determined by our own assessment criteria. If you think we've got something wrong, or you have first-hand experience that contradicts what we've published, let us know so we can look into it.
Response times and what to expect
We aim to acknowledge enquiries within 48 hours. Straightforward corrections or factual queries are usually the quickest to resolve. If your message involves something more detailed, such as a suggestion to add a new casino to our coverage, it may take us longer to review and respond properly. We're a small editorial team, so we appreciate your patience.
All contact must come from readers aged 18 or over, in line with the age restriction that applies across every page of this site.